A series of Frequently Asked Questions has been provided to help you in placing your order. If you cannot find answers to your questions, simply send us an email at .

What methods of payment can I use at the advancis.com estore?
While advancis.com accepts several forms of payment for regular purchases, special offers such as academic versions of software application can only be purchased via cashier's checks. This allows us to process your orders more quickly and continue to offer significant discounts to students.
(back to top)

What is your return policy?
The Online Advantage Academic Version comes with a 7 day-money back guarantee. If you any reason you are completely satisfied with your purchase, you will be able to return it for a full refund. Note: the 7-day period begins when you receive your confirmation email.
(back to top)

Do I need a specific browser for shopping at the advancis.com estore?
To shop at the advancis.com estore, you need the latest version of one of the following web browsers:
*Chrome
*Firefox
*Safari
*Edge
*Opera
(back to top)

Will advancis.com confirm my order?
Yes. Advancis.com will send you an email confirming your order and listing the products and services selected.
(back to top)

Will my order be taxed?
Orders for advancis products and solutions are not be subject to sales taxes if you are located outside of Texas. However, orders for services rendered in Texas will be subject to an 8.25% sales tax.

Orders forproducts and solutions placed by organizations and individuals located in Texas will be subject to an 8.25% sales tax. Orders for services will also be subject to the sales tax if the service is rendered in Texas.
(back to top)

When will I receive the software order?
As soon as your payment information has been processed, you will receive the information you need to access the software ordered. The time needed to process your order varies depending on the option you have selected.

(back to top)

How will my software be delivered?
Your confirmation email will feature a special URL leading to the Online Advantage Start Page. From the Start Page, you will be able to launch the application as well as access the tools and resources.
(back to top)