How does advancis protect my credit card number?
advancis has established a security system designed to protect your credit card number through data encryption and server authentication.

advancis.com uses SSL technology V.3 to encrypt your credit card information before it is send over the Internet. Plus, an independent site authority has issued a secure server ID for the advancis.com server. This certificate authenticates the advancis.com web site and enables SSL encryption technology. This way, you can rest assured that your credit card information will not be read by an outside party.

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What methods of payment can I use at the advancis estore?
For your convenience, advancis accepts several forms of payments, including credit cards (VISA and Mastercard), wire transfers, and cashier's checks drawn in US funds. Company checks are not accepted for first-time customers. Please note that payment options vary from solution rto solution. Check the product's order page for details.

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When will advancis charge my credit card?
advancis will charge you credit card only when the product is delivered to you or the service is performed.

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Do I need a specific browser for shopping at the advancis estore?
We highly recommend you place your order using an up-to-date version of Safari, Chrome, or Firefox web browsers.

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Will advancis confirm my order?
Yes. advancis will send you an email confirming your order and listing the products and services selected.

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Will my order be taxed?
Orders for advancis products and solutions are not be subject to sales taxes if you are located outside of Texas and/or plan to use the product outside Texas. However, orders for services rendered in Texas will be subject to an 8.25% sales tax.

Orders forproducts and solutions placed by organizations and individuals located in Texas will be subject to an 8.25% sales tax. Orders for services will also be subject to the sales tax if the service is rendered in Texas.

Some international customers may also be charged a sales tax depending on their location. Please contact your local tax authorities when in doubt.

When will I receive the software order?
As soon as your payment information has been processed, you will receive the information you need to download the software ordered. The time needed to process your order varies depending on the option you have selected.

Please refer to the following chart to determine when you will receive your software. Note: these times are estimates only. Actual periods may vary.

For orders submitted online

For orders via Fax

For orders via regular mail

For orders via phone

How will my software be delivered?
All software can be downloaded directly or accessed online on the advancis.com web site. Once your payment information has been processed, you will receive an email explaining how to download the software you have ordered.
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