A series of Frequently Asked
Questions has been provided to help you in placing your order.
If you cannot find answers to your questions, simply send us
an email at .
What methods
of payment can I use at the advancis.com estore?
While advancis.com
accepts several forms of payment for regular purchases, special
offers such as academic versions of software application can
only be purchased via cashier's checks. This allows us to process
your orders more quickly and continue to offer significant discounts
to students.
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What is
your return policy?
The Online Advantage
Academic Version comes with a 7 day-money back guarantee. If
you any reason you are completely satisfied with your purchase,
you will be able to return it for a full refund. Note: the 7-day
period begins when you receive your confirmation email.
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Do I need
a specific browser for shopping at the advancis.com estore?
To shop at the advancis.com
estore, you need the latest version of one of the following web browsers:
*Chrome
*Firefox
*Safari
*Edge
*Opera
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Will advancis.com
confirm my order?
Yes. Advancis.com will
send you an email confirming your order and listing the products
and services selected.
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Will my
order be taxed?
Orders for advancis
products and solutions are not be subject to sales taxes if you
are located outside of Texas. However, orders for services rendered
in Texas will be subject to an 8.25% sales tax.
Orders forproducts and solutions
placed by organizations and individuals located in Texas will
be subject to an 8.25% sales tax. Orders for services will also
be subject to the sales tax if the service is rendered in Texas.
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When will
I receive the software order?
As soon as your payment
information has been processed, you will receive the information
you need to access the software ordered. The time needed to process
your order varies depending on the option you have selected.
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How will
my software be delivered?
Your confirmation email
will feature a special URL leading to the Online Advantage Start
Page. From the Start Page, you will be able to launch the application
as well as access the tools and resources.
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