A series of Frequently Asked Questions has been provided to help you in placing your order. If you cannot find answers to your questions, simply send us an email at .

1. How does advancis.com protect
my credit card number?
2. What methods of payment can I
use at the advancis.com estore?
 
3. When will advancis.com charge my credit card?
4. Do I need a specific browser for shopping
at the advancis.com estore?
5. Will advancis.com confirm my order?
6. Will my order be taxed?
7. When will I receive my orders?
8. How will my orders be delivered?






How does advancis.com protect my credit card number?
advancis has established a security system designed to protect your credit card number through data encryption and server authentication.

advancisuses SSL V3 technology to encrypt your credit card information before it is send over the Internet. Plus, an independent site authority has issued a secure server ID for the advancis.com server. This certificate authenticates the advancis.com web site and enables SSL encryption technology. This way, you can rest assured that your credit card information will not be read by an outside party.
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What methods of payment can I use at the advancis estore?
For your convenience, advancis.com accepts several forms of payments, including credit cards (VISA and Mastercard), wire transfers, and cashier's checks drawn in US funds. Company checks are not accepted for first-time customers. Please note that payment options vary from solution rto solution. Check the product's order page for details.
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When will advancis.com charge my credit card?
advancis will charge you credit card only when the product is delivered to you or the service is performed.
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Do I need a specific browser for shopping at the advancis.com estore?
We highly recommend you place your order using an up-to-date version of Safari, Chrome, or Firefox web browsers.
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Will advancis confirm my order?
Yes. advancis will send you an email confirming your order and listing the products and services selected.
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Will my order be taxed?
All software downloaded directly from the advancis.com web site will not be taxed; the software include Online Advantage, ReadyLive™, and ReadyWeb™.

By law, we are obligated to charge sales taxes for the services ordered through the advancis.com web site.
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When will I receive the software order?
As soon as your payment information has been processed, you will receive the information you need to download the software ordered. The time needed to process your order varies depending on the option you have selected.

Please refer to the following chart to determine when you will receive your software. Note: these times are estimates only. Actual periods may vary.

For orders submitted online
Credit card order processed within 24 hours
Cashier's check order processed within 7 to 10 days of receiving the check

For orders via Fax
Credit card order processed within 24 hours
Cashier's check order processed within 7 to 10 days of receiving the check

For orders via regular mail
Credit card order processed within 24 hours of receiving order
Cashier's check order processed within 7 to 10 days of receiving the check

For orders via phone
Credit card order processed within 24 hours
Cashier's check order processed within 7 to 10 days of receiving the check
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How will my software be delivered?
All software can be downloaded directly from the advancis.com web site. Once your payment information has been processed, you will receive an email explaining how to download the software you have ordered.
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